Summary
We’ll need several sets of systems, based upon the E-Myth.
How do we track progress towards my vision?
How do we spot opportunities for growth?
How do we monitor the Key Financial Indicators of my business?
How do we communicate standards for effective staff communication, delegating and regulating, and accountability?
How do we create a delightful customer experience?
How do we create, improve and systematize the sales function?
How do we build awareness, image and credibility?
How do we track progress towards my vision?
Viral Team Goals
Team Dashboard
Daily Check-Ins
Scoreboard
Weekly Level 10 meetings
How do we spot opportunities for growth?
Weekly Huddles
Weekly Level 10 meetings
How do we monitor the Key Financial Indicators of my business?
Expense tracking
Sales Assistant Invoicing
Sales Assistant Splits
Brokerage compensation plan
Quarterly Earnings Reports
How do we communicate standards for effective staff communication, delegating and regulating, and accountability?
Team organizational chart
Clear team member roles and responsibilities
Feedback for individual team members
Weekly huddles
Performance standards
How do we create a delightful customer experience?
Client Events
Video-first communications
Focus on Sphere of Influence
Standard Buyer Experience
Client Folder in Google Drive
Buyer Closing Checklist
Buyer Intake Form
Standard Seller Experience
Client Folder in Google Drive
Seller Closing Checklist
Seller Intake Form
Handwritten Notes
Pre-list baskets
Closing Gifts
Referrals
Incoming
receiving a referral
thanking a referrer
Outgoing
giving a referral to an agent in another market
How do we create, improve and systematize the sales function?
Scripts
Reasons to call
Items of Value
Lead Magnets
How do we build awareness, image and credibility?
Testimonials
Monthly Market Reports
Clear branding
Communication of awards
Video how-to’s
Training other realtors