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Table of Contents
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1.EOS Model and Accountability Chart
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2. Branding and Marketing
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2.1 Integrated Marketing Plan
- 1YNP - One Year Nurture Plan
- AEU - Annual Equity Update (2024)
- Client Events (2024)
- Leads - How to Convert New Leads (2024)
- Listings - Leveraging Listings to meet more clients (2023)
- REALM - MLS as a Marketing Tool (2024)
- Paperwork - Paperwork as a Marketing Tool (2024)
- Solving Problems - Problems Can be a Marketing Opportunity (2024)
- Referrals - Systems for Generating Referrals (2024)
- W&Q - Weekly and Quarterly Updates (2024)
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WCR - Weekly Content Roundup (2024)
- WNE - What's Next Emails For Each Stage (2024)
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2.2 Brand Guidelines
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2.3 Social Media Presence
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2.4 Marketing Campaigns
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Listing Paid Marketing
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Farming Beacon Hill
- Purpose and Goals
- Strategy and Principles
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Mass Mailers and Post Cards
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Beacon Hill Website
- Social Media
- Sponsorships and Community Events
- Charity and Fundraising
- Local Partnerships
- Local Initiatives
- Special Projects
- Preparation
- Step-by-Step Execution
- Measurement and Reporting
- Roles and Responsibilities
- Future Expansion
- Related Resources
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2.5 Community Presence
- 2.6 Measurement and Reporting
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3. Website (Nickfundytus.ca)
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4. Onboarding
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5. Operations
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6. Finance
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7. Tools and Software
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8. Resources
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8.1 Scripts and Templates (Internal)
- 8.2 Guides (Client-Facing)
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8.3 Checklists
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8.4 Training Materials (Internal)
- The Ideal Realtor Work Week
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Nick's Training Courses
- Tom Storey Seminar Notes - 24% Return on Database
- YouTube Lessons
- Further Learning
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Standard OREA Forms
- How to Send a Referral to a Realtor in another Market
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Ottawa Neighborhoods - Districts
- Condo Amenities' Locations
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Working with a Buyer
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Listing a Property for Sale
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Common Tasks and How-To's
- Ads - Create a Facebook Lead Ad for a Listing (2022)
- Buyer Specialist - People - Getting Into a Routine
- Buyer Specialist - Clients - Showings - Booking Showings
- Buyer Specialist - Clients - Showings - Communicating Showings With Clients
- Buyer Specialist - Leads - Systemic Follow-Up
- Buyer Specialist - People - How to Organize People to Reach Them
- Buyer Specialist - People - How to Lead Generate
- Calls - Reasons to Call Someone
- Client Service - How to do a weekly update.
- Closing - What Forms Are Sent Where
- Commissions - Entering team commissions in NexOne (2023)
- Contests - How to Export from KingSumo to Bombbomb
- Courier - How to Courier an Item or Document
- CRM - Client Record Audit
- COVID-19 - Special Procedures
- Drive - How to Organize Google Drive
- Final Walkthrough - How to Schedule a Final Walkthrough with a Client
- Firm Sale - Sales Assistant Commission
- Firm Sale - Sales Assistant Invoice (OLD PROCESS)
- Forms - Sales Assistant (SA) Invoice (2021) Procedure
- Leads - How to write a calendar invitation to a lead
- Leads - How to write a postcard to a new lead.
- Leads - How to Introduce Yourself to a New Lead
- Listings - Gathering Listing Activity Feedback (2023)
- Meetings - Daily Check-ins
- Meetings - How to Run a "Same Page" Meeting
- People - Accounting and Bookkeeping
- Showing Time - Setting Up
- How to create a YouTube Thumbnail
- Follow Up Boss - How to send a batch email to just your own clients.
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Organization - Marketing Administrator Calendar Reoccurring Items
- Prospecting - Power Hours 2024
- How to Record and Publish a Client How-To
- How To - Referral Form
- How to hold an Open House
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8.5 Glossary of Terms
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9. Appendices
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9.1 Policies and Compliance
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9.2 HR and Team Policies
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9.3 Retired Processes
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2024 Game Plan
- 2024 AP - Set a clear budget (incomplete)
- 2024 AP - Prioritize re-marketing and lookalike audiences (incomplete)
- 2024 AP - Block time for reverse prospecting
- 2024 AP - Create Consistency in Seller Follow-up
- 2024 AP - Create Standards for the Closing Process (Incomplete)
- 2024 AP - Clarify what we're measuring
- 2024 AP - Hold each other accountable for the actions that we're taking (Incomplete)
- 2024 AP - Keep FUB Tight and Well-organized
- 2024 AP - Run new ad campaigns
- 2024 AP - Refuse Overpriced Listings
- 2024 AP - Improve the listing process to be more intentional
- 2024 AP - Improve the Buyer Process to be more intentional
- 2024 AP - Hire three new Buyer Specialists in 2023. Keep 2
- 2024 AP - Revise Marketing Spend for Listings
- 2024 AP - Bring 3D Photography In-House
- 2024 AP - Launch Weekly Email
- 2024 AP - Launch Quarterly Print Newsletter
- 2024 AP - Activate Drip Campaign for ALL Leads
- 2024 AP - Print Materials for Listing Launch and Closing Baskets
- 2024 AP Set standards for sending referrals to team members
- 2024 AP - Relaunch Ourbeaconhill.ca (incomplete)
- 2024 AP - "Hire" Volunteers for ourbeaconhill.ca (incomplete)
- 2024 AP - Display our team and individual goals clearly in the office.
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Team Overview (2023)
- Our Current Team (2023)
- Organizational Structure and Role Descriptions
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Organizational Structure and Role Descriptions (2023)
- Organizational Structure (Midsize Team)
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Job Description - Listing Manager/Transaction Coordinator
- LM1.1 - Oversee all aspects of sellers transactions from initial contact to executed purchase agreement. (2022)
- LM1.2 - Prepare all listing materials (2022)
- LM1.3 - Prepping a property for listing
- LM1.4 - Obtain all necessary signatures
- LM1.5 - Coordinate showings
- LM1.6 - Obtain feedback from showings on our listings
- LM1.8 - Coordinate all public open houses and broker open houses
- LM1.9 - Input all listing information into MLS and marketing websites
- LM1.10 - Submit all necessary documentation to office broker for file compliance (2022)
- LM1.11 Input all necessary information into client database and transaction management systems.
- TC1.3 Coordinate mortgage and appraisal processes.
- TC1.4 Coordinate inspections and coordinate completion of repairs.
- TC1.5 Regularly update & maintain communication with clients, agents, title officer, lender etc.
- TC 1.6 Submit all necessary documentation to office broker for file compliance
- TC 1.7 Coordinate moving/possession schedules.
- TC1.8 Schedule, coordinate & attend closing process.
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Job Description - Buyer Specialist
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Job Description - In-House Inside Sales Agent 2022 (In Draft)
- Job Description - Inside Sales Agent (ISA)
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Job Description - In-House Videographer (2022)
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Job Description - Lead Buyer's Agent
- Job Description - Listing Agent
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Job Description - Marketing Director and Administrative Manager
- 2023 Job Description - Associate Realtor - "Paper Agent"
- Job Description - Runner
- Job Description - Sales Manager
- Job Description - Showing Assistant
- Showing Assistant 2022
- Compensation Model
- CEO Tasks
- COO Tasks
- CFO Tasks
- Market in a Minute
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Karim's Lead Source - Chloe
- In-House Listing Videos
- Marketing Overview (2023)
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9.4 Archived Documents
- Content - Home Stuff You Should Know (2022)
- Content - New Build Experience (2022)
- Content - Ottawa this Week (2022)
- Fundamentals of Digital Marketing
- Getting a Business Online
- Sales Assistant Invoice
- Listing Procedures (Old Procedures for Reference)
- Content Marketing Hub and Spoke
- Giveaway Contests (Social)
- Lead Magnets - How To Create a Lead Magnet
- 9.5 Historical References
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Summary
Chart of which neighbourhoods are considered to be in which areas of Ottawa. You may also find the OREB District Map useful.
East End | Central | West End | South End |
|---|---|---|---|
Orleans | The Glebe | Kanata Lakes | Greely |
Orleans Wood | Cardinal Glen | Westboro | Hunt Club |
Convent Glen | Gloucester | Kanata | Barrhaven |
Avalon | Alta Vista | Bayshore | Stonebridge |
Fallingbrook | Billings Bridge | Glen Cairn | Leitrim |
Queenswood Heights | Byward Market | Leslie Park | Meadowlands |
Chapel Hill | Carlingwood | Carp | Morewood |
Chatelaine Village | Centretown | Cedargrove | Craig Henry |
Chateau Neuf | Rideau Heights | Bridlewood | Kemptville |
Gardenway | Manordale | Bells Corners | Osgoode |
Navan | Manor Park | Emerald Meadows | Manotick |
Limoges | Central Park | Beaverbrook | North Gower |
Carlsbad Springs | Dows Lake | Stanley’s Corner | Richmond |
Blackburn Hamlet | Experimental Farm | Carleton Place | Russell |
Bourget | Hintonburg | Blossom Park | Greenboro |
Carson Grove | Hog’s Back | Britannia | Edwards |
Casselman | Island Park | Lincoln Heights | Metcalfe |
Overbrook | Little Italy | Katimavik | Riverside South |
Rockland | New Edinburgh | Morgan’s Grant | Munster Hamlet |
Beacon Hill | Sandy Hill | Stittsville | Stonebridge |
Embrun | Centrepoint | Almonte | Country Place |
Cardinal Heights | Vanier | South Keys | |
Vars | |||
Rockliffe Park | |||
Cumberland |