Booking Requests:
Booking request must be sent to: longstay@aohostels.com, with CC to ignacio@urbanroomie.com
The bookings telephone number is: +49 30 80947-5110
In case the booking requests are within 24 hours before check-in, add danila.walter@aohostels.com in CC
In case the Business Developer is not available, and we are in a state of urgency, an email to chris.probst@aohostels.com can be sent. Please add in the email that it is an urgent case.
The booking requests must include:
A small presentation + reference client number for a&o. Example:
“I'm Sabrina, Booking Manager from Urban Roomie (Kundennummer 300599490).
I would like to request a booking with the following details:”
Full name
Email
Phone Number
Gender
N° of guests
Type of room
Location
Check-in date
Duration
Ask at the end to add the guest in CC with the confirmation
Contacts:
Please note that General Managers can’t confirm bookings.
Frankfurt Galluswarte:
GM: Sonja Weichert
Email. Sonja.Weichert@aohostels.com
Tel. +49 69 269 150 3401
Frankfurt Ostend:
GM: Christoph Bur am Orde
Email. Christoph.BuramOrde@aohostels.com
Tel. +49 69 247 518 870 3502
Hamburg City:
GM: Annemarie Knaup
Email. Annemarie.Knaup@aohostels.com
Tel. +49 40 1812 98 4001 (Handy. 0151 406 588 67)