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The Roomiepedia
  1. How to list a room (Back-end)
  2. Sales Department
    1. Our Mission and Vision.
    2. Useful Links
    3. Recruitment
      1. Junior Sales Representative
    4. Info Hoteles FAQs
      1. Stay at 7
      2. a&o
    5. Sales Team Leader
    6. Coupon
  3. Customer Support
    1. Our Vision
    2. Customer Support Roles
    3. KPI'S (Key Process Indicators)
    4. Tickets
      1. How to create Tickets using Hubspot
      2. Ticket Lifetime
        1. 1-Ticket Setup
        2. 2- Set ticket owner
        3. 3-Action Taken
        4. 4-Stage change
        5. 5-6-7 Task Setting - Follow up and Ticket Lifetime
    5. Booking Process
      1. Double-check Booking
      2. UR Booking Request Proforma
    6. Refund Process
    7. Property Contact Information
    8. Templates
      1. First response
      2. Refund not applicable
      3. No availability
      4. Archer Call
      5. 01 - Booking Response
      6. 02 - Booking Request
      7. 03 - Booking Confirmation
      8. Refund Request (RR)
      9. PayPal Payments
    9. Negative Booking Request Procedure
    10. Glossary
  4. Survey for leads and chats
  5. The Netherlands
    1. Registration Advisory - The Netherlands
    2. REGISTRATION BSN - BSN RNI
    3. Bank Accounts
    4. Health Insurance
  6. Tourist and City Taxes
  7. Correcting information in deal
  8. Community Management
  9. Business Development
    1. The Business Developer Role
    2. 7 skills you need in business development
    3. The Hotel Industry
    4. Understanding Long-stay
    5. Setting up Long-stay Rates
    6. a&o Contacts
    7. Hotel/Hostel criteria
  10. Hotel contacts
    1. a&o
    2. Steelhouse
    3. King-Kong
    4. iPartment
    5. Best Western Plus Amstelveen / Zaandam
    6. Stay at 7 (Delft & The Hague)
    7. Dakura
    8. Neohostel Berlin
    9. Visito Aparthouse (Sofia, Bulgaria)
    10. The Boc (Mallorca)
    11. The Flying Pig (Noordwijk/Leiden)
    12. Van Maric (Berlin)
    13. Hostel Bergen Montana, Noruega
    14. Salerno (Rome)
    15. Sun & Moon (Barcelona)
    16. Art Factory Soho y San Telmo (Buenos Aires)
    17. Babel Departamentos (Buenos Aires)
  11. IT Support
    1. Hosting Size Limit Exceeded
  12. Project Management
  13. ClickUp Project Management System
Business Development {{ currentPage ? currentPage.title : "" }}

Preparation

  • Check website, Wikipedia, LinkedIn, Booking.com

  • Longstay yes/no

  • Room Types

  • Amenities

  • Location

  • List of questions

Intro

  • I am …..Bd 

  • Urban Roomie:

  • Clientes:

Research

  • Role in the organization

  • Why are you interested in Urban Roomie and Longstay

  • Hotel Capacity / Amount of hotels

  • What is your idle capacity / Average occupation Rate

  • ADR

  • REVPAR

  • What channel manager do you use? Do you work with groups?

Offer

  • List these room 

  • Commission Rate

  • How booking works! 

  • (No invoice exchange, easy admin)

  • We will list the products for you, no setup fee

  • We work on request

Objections Management

  • We are going to work with a price per room that increases your GOPPAR

  • Channel Managers don’t work that well with Long stay, if we see a good volume of operation we could proceed with integration in the future.

  • Do not forget that every customer will bring a high revenue so we can work on requests like you work normally with groups. We are working with many hotels in that way without issues.

  • Always ask what do you think about this” Do we agree on this?

  • Introducing you into the flex home market, Flex is the future.

https://docs.google.com/document/d/1y3TV9K8o5rnVbUcn6Ho8HGci1jhoGsR-QNVwG-_jpR4/edit

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