Dec 7
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Dec 7
Structured answers
Action-less world
Ticket life cycle
Enhancements
Agents and Dashboard | |
Ability to Collapse and Expand Side Panels | |
Connect “Phone call ended” & “snooze” | |
New behavior Before adding Parameters to the Tool | |
Autofill output param when contacting 3rd | |
New Flow for Detaching the Ticket Help Mode - | |
Export Input params to Output params | |
Time zone preset for Business | |
Management and Configurations | |
Close Creation Tickets from Management | |
Set timeout for responder tickets | |
Custom Promo Code | |
Contact 3rd party- user follow up (alternatives) | |
Users and App | |
Create New User Plan | |
Create app user account for agents | |
Remove the add general note | |
Show bubble box state on load | |
Add refType for all output parameters | |
Connect "Call again" to 3rd party communication | |
Agent’s referral program automation |
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