Workstation
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Release Date: Dec 16- 2021
Fix Version: Dash_Dec_15_21
Motivation
Maximize learning - Adding another layer to the system → What does the agent do when buying / booking? (Learn what the agent needs in this step, and not what they want to deliver to the user after finishing the step)
Purchase vs. Deliver the purchase details
Accurate tools and navigation - Agent’s intent vs communication platform
Research & Gather information (with a business)
vs.
Contact a business (Ask a question)
Main changes in the structure
New widgets to “Get it done”!
New navigation routing and restrictions
Usage of widgets from micro-widgets
Ticket: https://getstuff.atlassian.net/browse/AS1-6894
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