Inbox Queues {{ currentPage ? currentPage.title : "" }}

Queues are showing the requests based on the place they're on in the life cycle. This is useful because (a) helps in prioritizing the effort, (b) you know how to move things forward in the request's flow and (c) it follows the COS checklist.

Full list of queues in inbox:

New Request

--- Operations ---

New Message

Pre-delegation

Delegation

Waiting for QA

Final Response

Completed

--- Freestyle ---

New Message

COS

Delegation

Waiting for QA

Final Response

Completed

—————

New Request

Request status: New

AND

Gig status: N/A "no linked gig"

--- Operations ---

New Message

This queue is unique - every request here appears in a second queue as well (based on the different statuses).

Owner: Operations

Request status: all except for new

Unread message (Rules: An unread message from a user. Once an admin user reads it (assigns to self), it removes it from this queue. If an admin user clicks on "mark conversation as unread", it should get it back to the queue.)

Pre-delegation

Gig status: Pre-Delegation

Owner: Operations

Delegation

Gig status: Delegated

Owner: Operations

Waiting for QA

Gig status: QA

Owner: Operations

Final Response

Gig status: Final Response

Owner: Operations

Completed

Request status: Completed

Owner: Operations

--- Freestyle ---

New Message

This queue is unique - every request here appears in a second queue as well (based on the different statuses).

Owner: Freestyle/specific person

Request status: all except for new

Unread message (Rules: An unread message from a user. Once an admin user reads it (assigns to self), it removes it from this queue. If an admin user clicks on "mark conversation as unread", it should get it back to the queue.)

COS

Gig status: COS

Owner: All

Delegation

Gig status: Delegated

Owner: Freestyle/specific person

Waiting for QA

Gig status: QA

Owner: Freestyle/specific person

Final Response

Gig status: Final Response

Owner: Freestyle/specific person

Completed

Request status: Completed

Owner: Freestyle/specific person

{{{ content }}}