Here are some general guidelines for what the bookstore considers good condition. This list is not comprehensive, nor binding.
The spine is intact
No pages are missing, including the cover
There is minimal to no damage to the cover or contents, including tears, bends, and creases
There is no water damage
There is minimal to no highlighting, doodles or notes
At least one University of Calgary Bookstore barcode sticker remains present on the textbook
In the case of packages or unique course materials, all original components are present (note: eLearning codes packaged with textbooks may be used).